ORATION PRODUCT DEMO

Artificial intelligence (AI) is transforming how contact centres operate across the globe.

TIME STAMPS:
  • [2:58] An introduction to Oration
  • [4:53] A day in the life of a typical contact centre
  • [7:30] Oration product demo:
    • [8:20] Learn how to easily deflect calls to reduce average call handling time by 15 – 30 secs
    • [11:15] Learn how to deploy a targeted banner to deflect between 1-5% of calls without IT input
    • [16:00] Learn how to easily move to calls to a digital channel e.g. messaging service
    • [19:45] Learn how to create cues based on caller intent to deflect calls to specific departments
  • [40:35] Q&A Including the easy, transactional pricing model details
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Learn how Oration can transform your contact centre.

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Find out all the details via our Full Product Brochure

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