Convai has released an updated version of its cloud-based contact centre platform: Oration 4.6. Since Oration 3.0 was released, there have been monthly feature releases that dramatically extend the capabilities, look and feel of Oration.
"We're thrilled about the introduction of generative AI and its potential to further accelerate the already rapid deployment and development process.”
Dr Mike Banbrook
Convai's Chief Executive Officer