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What is Oration?
Powered by the most up-to-date artificial intelligence (Al) technology, Oration by Convai is a cloud-based call routing plug-in that can reduce the average handling time for your contact centre agents, politely deflect unnecessary calls, and impress your customers by starting with one simple question: “How can I help you today?“.How does Oration work?
What makes Oration tick?
By bringing together the latest technologies, Oration can transform your call centre into a more dynamic operation that’s easy to manage and adapt. With several sophisticated features, Oration will ensure your call centre stays ahead of the curve through productivity gains, increased efficiency, and delivering exceptional customer experiences.Discover all features