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CONVERSATIONAL AI PLATFORM

Conversational agentic AI that puts contact centres in charge

Oration by Convai is the secure conversational AI platform that automates complex voice and digital interactions while uncovering deep operational insights — all fully managed by CX and operations teams.
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meet Oration®

Next-gen conversational AI, 
under your control

Every word counts in CX. Through deep analytics, Oration automates customer journeys, resolves queries and optimises operations across voice and digital channels — without IT’s help. 
Next-gen conversational AI, 
under your control
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Trusted by leading enterprise innovators
AI SOLUTIONS

Intelligent automation across every channel

Oration is a scalable SaaS platform that allows teams to leverage the full suite or a component of its conversational AI and insights tools.

 
Voice AI
Voice AI

Transform contact centre operations with human-like conversational AI.

Capture customer intent

Establish and verify identity

Automate complex transactions

Eliminate wait times and boost CSAT
Digital Assistants
Digital Assistants

Deploy intelligent chatbots that go far beyond answering basic FAQs.

Securely authenticate customers

Execute workflows across web and messaging channels

Provide 24/7 self-service
Customer Insights
Customer Insights

Turn every voice and digital conversation into actionable data.

Analyse speech and text interactions from your CCaaS platform

Uncover real-time trends

Drive continuous improvement
The leaders in enterprise conversational AI
EXPERTISE

The leaders in enterprise conversational AI

At Convai, we are on a mission to embed innovation in the contact centre using the boundless power of AI. We make technology intuitive and intelligent enough so CX teams can autonomously redefine their operations and improve every customer interaction. 

With decades of experience in CX design, voice automation and analytics, we have long stood at the forefront of technological advancement — and we are still leading the way forward. 
Every interaction protected by AI guardrails
GOVERNED AI

Every interaction protected by AI guardrails

Secure. Controlled. Compliant. Oration by Convai’s Governed AI framework is built in to protect your most sensitive customer data. You set the guardrails and Oration encrypts every voice and text interaction in line with the strictest global security standards.

From robust access controls to continuous audit monitoring, Oration’s enterprise-grade security and compliance measures allow highly regulated industries to embed conversational AI with confidence. 
Every interaction protected by AI guardrails

Master the future of customer experience 
See Oration® in Action

Transform your customer conversations

Speak with an Oration expert about deploying secure, scalable conversational AI and analytics at your organisation.
See Oration® in Action

Transform your customer conversations

Speak with an Oration expert about deploying secure, scalable conversational AI and analytics at your organisation.