How does Oration work?
Oration will:
Reduce average handling times
Identify and verify your callers 
Increase uptake to self-service 
Provide targeted banners 
Facilitate a digital channel shift 
Improve agent and customer engagement 
Support speed to competency
Overview of how Oration works
Watch Oration in action to see how easy it is to use and how it can better manage the conversations in your contact centre operations.
How AI-powered technology can help transform your contact centre
Insights
blog
There has never been more pressure on businesses to deliver fast and...
May 8, 2025
Video
Learn how to set up Oration’s feature, Identify, to securely identify callers.