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Increased self-service verification by up to 30%

Reduced contact centre operational costs by 25%

Increased net promoter scores (NPS) by 15 points

Reduced agent workload by 10% - 20%

Increased post-call survey update by 30%

Increased self-service verification by up to 30%

Reduced contact centre operational costs by 25%

Increased net promoter scores (NPS) by 15 points

Reduced agent workload by 10% - 20%

Increased post-call survey update by 30%