Resources

A leading retailer used Oration to centralise multiple interactive voice response systems and improve call routing capabilities.

Convai helps leading health and wellness group to improve caller efficiencies by 75% with Oration.

An Australian supermarket retailer implemented an AI-powered solution to handle customer enquiries for its online platform.

A national courier company implemented Oration to optimise their contact centre.

Download the Oration product brochure. Learn about the features and benefits and how this speech recognition technology works.

Convai by Oration, a cloud-based contact centre plugin, helped a client in the retail industry improve their customer service operations.

Learn how Kiwibank updates its IVR platform without impacting the existing contact centre operations or compromising the service.

Download our leading Australian retailer case study and learn how Oration helped achieve a reduction of up to 30 seconds in average call handling times.

Download our Panasonic Australia case study and learn how Oration helped simplify the customer segments and experience a number of benefits as a result.