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    Average Handling Time

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    How do hold times affect your customer experience and what can be done to minimise caller frustrations?
    October 6, 2022
    Find out how to improve your call centre’s average handling times (AHT) in a way that cut costs and secures a better...
    August 31, 2021
    There are six simple ways you can reduce average call handling times and increase efficiency.
    August 2, 2021

    How AI-powered technology can help transform your contact centre

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