Designed to be implemented as an overlay to existing contact centre technology infrastructure, Oration is a SaaS cloud-based solution and can be up and running within a matter of days.
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Using the latest cloud technologies, taking control of your daily contact centre operations has never been easier.
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Reduce the costs of running your contact centre while offering an improved customer experience.
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Oration reimagines the contact centre environment by providing a solution that overlays any system.
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Traditional contact centre capabilities have become outdated. Welcome the future of contact centre technologies.
Oration will:
Reduce average handling times
Identify and verify your callers
Increase uptake to self-service
Provide targeted banners
Facilitate a digital channel shift
Improve agent and customer engagement
Support speed to competency
How AI-powered technology can help transform your contact centre
