Convai have partnered with AWS for over 2 years, marrying together 20 years of contact centre experience with the power of AWS AI and serverless technology to transform the way contact centres can define and manage their caller experience.
As an Advanced Tier Technology Partner Convai have brought together AWS Connect, Lambda, Transcribe, Lex, Polly, Dynamo DB, Cognito, Kinesis, API Gateway, and Cloudfront to create Oration – a true SaaS delivered contact centre call experience toolkit. Click on the logo below to view our AWS marketplace listing.
Convai have partnered with Vodafone for over 10 years bringing natural language and voice biometric solutions to the corporate and Government sectors of New Zealand. Most recently we have entered into a strategic partnership to combine the strengths of our Oration product with the power of Vodafone Connect to create Vodafone Concierge.
Vodafone Concierge and Vodafone Connect provide the ideal solution for organisations that want to provide faster, simpler experiences for their customers while gaining valuable insights to what their customer are calling about.