PROBE Group transforms employee and customer experience with the cloud

About Oration

Advance your contact centre

Take control of your contact centre operations with features designed to lower costs and help agents work more productively.

The benefits of Oration

Reduce the costs of running your contact centre while offering an improved customer experience.

Old world vs New world

Traditional contact centre capabilities have become outdated. Welcome the future of contact centre technologies.

What is Oration?

A cloud-based call routing plug-in that uses AI to help your contact centre run more efficiently while delivering exceptional CX.

Watch the Oration demo

See how easy it is to use Oration to better manage the conversations in your contact centre.
Features

Advanced Speech Recognition

Automated KYC Verification

Generative AI Assistant

Identify

Intelligent Call Routing

Oration Chatbot

Personalisation

Reporting Insights

Survey

Voice Verification

Discover Oration's key features
Insights

Blog

Learn about the latest information and trends in speech recognition technology by industry professionals and experts.

Resources

Designed to help you learn more about our AI-powered contact centre technology – and how it can transform your business.

Watch Oration demo

With AI language advanced speech recognition Oration enables contact centre managers to create natural, automated voice conversations with callers that deliver quick, reliable outcomes.

Videos

Watch our on-demand videos to learn about the latest generation of speech recognition technology.

Media

Read the latest news on products updates, partnership information and important announcements relating to ground-breaking new tech and features.

Latest

Legacy contact centres meet modern conversational AI
About Convai

Our partners

We've partnered with leading brands to offer sophisticated conversational AI solutions.

Our capabilities

Oration reimagines the contact centre environment by providing a solution that overlays any system.

Security, privacy and compliance

We recognise the importance of handling caller data with the utmost care and efficiency.
Contact Us

About Oration

Advance your contact centre

Take control of your contact centre operations with features designed to lower costs and help agents work more productively.

The benefits of Oration

Reduce the costs of running your contact centre while offering an improved customer experience.

Old world vs New world

Traditional contact centre capabilities have become outdated. Welcome the future of contact centre technologies.

What is Oration?

A cloud-based call routing plug-in that uses AI to help your contact centre run more efficiently while delivering exceptional CX.

Watch the Oration demo

See how easy it is to use Oration to better manage the conversations in your contact centre.
Features

Advanced Speech Recognition

Automated KYC Verification

Generative AI Assistant

Identify

Intelligent Call Routing

Oration Chatbot

Personalisation

Reporting Insights

Survey

Voice Verification

Discover Oration's key features
Insights

Blog

Learn about the latest information and trends in speech recognition technology by industry professionals and experts.

Resources

Designed to help you learn more about our AI-powered contact centre technology – and how it can transform your business.

Watch Oration demo

With AI language advanced speech recognition Oration enables contact centre managers to create natural, automated voice conversations with callers that deliver quick, reliable outcomes.

Videos

Watch our on-demand videos to learn about the latest generation of speech recognition technology.

Media

Read the latest news on products updates, partnership information and important announcements relating to ground-breaking new tech and features.

Latest

Convai launches Oration 4.6
About Convai

Our partners

We've partnered with leading brands to offer sophisticated conversational AI solutions.

Our capabilities

Oration reimagines the contact centre environment by providing a solution that overlays any system.

Security, privacy and compliance

We recognise the importance of handling caller data with the utmost care and efficiency.
Contact Us

Book Demo

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PROBE Group transforms employee and customer experience with the cloud

About Oration

Insights
- Blog
- Resources
- Videos
- Media

About Convai

Convai is a proudly owned subsidiary of Probe Group