How to set up store location information in Oration

Provide callers with store information or locations.

The Store Locator feature in Oration offers callers information about the locations of various stores or offices without needing to speak to a contact centre agent. A self-service action for store details is triggered by callers speaking phrases such as “Where is your office” or “Where is the nearest store”. When these phrases are mentioned, the Store Locator promptly provides the relevant store location information and Oration can text the information to the caller.