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You don’t need to be an expert to use Oration.

Designed to be implemented as an overlay to your existing contact centre tech, Oration is a SaaS cloud-based solution that can be up and running within a matter of days.

With Oration, your contact centre gets:

  • Flexibility – you choose features that work best for you.
  • Reduced agent workloads by up to 20%.
  • Real-time insights into caller intent.
  • Reduced contact centre operational costs by 25%.
  • Enhanced efficiency with self-service options.
  • Improved customer satisfaction through personalised interactions.
OUR CUSTOMERS

Real business results from
implementing Oration

Increased post-call survey update by 30%

Increased post-call survey update by 30%

Increased self-service verification by up to 30%

Increased self-service verification by up to 30%

Reduced contact centre operational costs by 25%

Reduced contact centre operational costs by 25%

Increased net promoter scores (NPS) by 15 points

Increased net promoter scores (NPS) by 15 points

Reduced agent workload by 10

Reduced agent workload by 10% - 20%

Increased post-call survey update by 30%

Increased post-call survey update by 30%

Increased self-service verification by up to 30%

Increased self-service verification by up to 30%

Reduced contact centre operational costs by 25%

Reduced contact centre operational costs by 25%

Increased net promoter scores (NPS) by 15 points

Increased net promoter scores (NPS) by 15 points

Reduced agent workload by 10

Reduced agent workload by 10% - 20%

Learn how Oration can transform your contact centre.

Book a Demo

Find out all the details via our Full Product Brochure

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